{"id":379,"date":"2024-08-29T22:04:44","date_gmt":"2024-08-29T20:04:44","guid":{"rendered":"https:\/\/infotravel.com.ar\/documentacion\/?post_type=docs&#038;p=379"},"modified":"2024-09-13T20:55:16","modified_gmt":"2024-09-13T18:55:16","password":"","slug":"devoluciones-de-dinero","status":"publish","type":"docs","link":"https:\/\/infotravel.com.ar\/documentacion\/docs\/devoluciones-de-dinero\/","title":{"rendered":"Devoluciones de dinero"},"content":{"rendered":"\n<p>Puede ocurrir que en alguna ocasi\u00f3n necesite devolver el dinero (la totalidad o en parte) que un pasajero abon\u00f3 en concepto de un viaje. El pasajero (titular del file) tiene que tener un file abierto y haber realizado pagos previos (relacionados al file).<br>Para emitir una devoluci\u00f3n de dinero dir\u00edjase a <strong>Caja \/ Devoluciones a clientes<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"527\" src=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/screencapture-demo-infotravel-ar-caja-devolucion-php-2024-09-13-15_00_04-1024x527.png\" alt=\"\" class=\"wp-image-654\" srcset=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/screencapture-demo-infotravel-ar-caja-devolucion-php-2024-09-13-15_00_04-1024x527.png 1024w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/screencapture-demo-infotravel-ar-caja-devolucion-php-2024-09-13-15_00_04-300x154.png 300w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/screencapture-demo-infotravel-ar-caja-devolucion-php-2024-09-13-15_00_04-768x395.png 768w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/screencapture-demo-infotravel-ar-caja-devolucion-php-2024-09-13-15_00_04-360x185.png 360w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/screencapture-demo-infotravel-ar-caja-devolucion-php-2024-09-13-15_00_04.png 1375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Deber\u00e1:<br>1. Elegir el file<br>2. Colocar el motivo, moneda, importe y modo de pago de la devoluci\u00f3n.<br>3. Finalmente puede a\u00f1adir una observaci\u00f3n (\u00e9sta aparecer\u00e1 en el recibo).<br><br>Una vez cargados los datos, puede <strong>Registrar Devoluci\u00f3n<\/strong> y el sistema la registrar\u00e1 y le permitir\u00e1 emitir un recibo para que le firme el titular del file.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"225\" src=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-20-57-1024x225.png\" alt=\"\" class=\"wp-image-655\" srcset=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-20-57-1024x225.png 1024w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-20-57-300x66.png 300w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-20-57-768x169.png 768w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-20-57-360x79.png 360w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-20-57.png 1343w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Puede <strong>imprimir la devoluci\u00f3n<\/strong> y se generar\u00e1 un PDF como el siguiente, que el pasajero le podr\u00e1 firmar en conformidad con el dinero recibido.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"746\" height=\"405\" src=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-21-33.png\" alt=\"\" class=\"wp-image-656\" srcset=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-21-33.png 746w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-21-33-300x163.png 300w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-21-33-360x195.png 360w\" sizes=\"(max-width: 746px) 100vw, 746px\" \/><\/figure>\n\n\n\n<p>Tambien puede ir al <strong><a href=\"https:\/\/infotravel.com.ar\/documentacion\/docs\/listado-de-devoluciones\/\" data-type=\"docs\" data-id=\"545\">Listado de devoluciones<\/a><\/strong> donde encontrar\u00e1 todas las devoluciones efectuadas en los diferentes files.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"366\" src=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-23-24-1024x366.png\" alt=\"\" class=\"wp-image-657\" srcset=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-23-24-1024x366.png 1024w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-23-24-300x107.png 300w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-23-24-768x275.png 768w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-23-24-360x129.png 360w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-23-24.png 1344w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>En su <strong>caja<\/strong> se registrar\u00e1 la devoluci\u00f3n como un egreso de dinero:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"267\" src=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-24-29-1024x267.png\" alt=\"\" class=\"wp-image-658\" srcset=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-24-29-1024x267.png 1024w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-24-29-300x78.png 300w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-24-29-768x200.png 768w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-24-29-360x94.png 360w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-24-29.png 1303w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Y en el <strong>file<\/strong> ver\u00e1 la devoluci\u00f3n como una resta en la pesta\u00f1a <strong>Cobros:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"324\" src=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-25-28-1024x324.png\" alt=\"\" class=\"wp-image-660\" srcset=\"https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-25-28-1024x324.png 1024w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-25-28-300x95.png 300w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-25-28-768x243.png 768w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-25-28-360x114.png 360w, https:\/\/infotravel.com.ar\/documentacion\/wp-content\/uploads\/2024\/08\/Captura-desde-2024-09-13-15-25-28.png 1321w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Art\u00edculos relacionados:<\/strong><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/infotravel.com.ar\/documentacion\/docs\/listado-de-devoluciones\/\" data-type=\"docs\" data-id=\"545\">Listado de devoluciones<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Puede ocurrir que en alguna ocasi\u00f3n necesite devolver el dinero (la totalidad o en parte) que un pasajero abon\u00f3 en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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